Lila has short, brown hair, brown eyes and tan skin. She wears a yellow collared T-shirt with a blue logo.
Lila is a cheerful and bubbly person. She seems desperate to get on Everett Rourke's good side (likely for romantic reasons, job opportunities, or both). It is revealed despite her bubbly, innocent personality, she is really dangerous. She is highly skilled in martial arts, as seen when she brutally beat up a Watcher in the bonus scene of Book 1, Chapter 16. When she discovered that that Watcher knew nothing about Everett's location, she coldly murdered him by kicking him to his death. Despite these things, she appears to like every student.
Lila apparently likes every student, and (at least on the beginning of story) it's pretty clear that Your Character is on her very good side. In Chapter 14, it's implied that she possibly has a crush on Everett Rourke (because she gets jealous when Iris says that Rourke has a girl type). In Chapter 15, if your relationship with her is good enough, she will wait for Diego and Your Character before activate the electrocuting trap against the Watchers.
IRIS bears a strong resemblance to Lila, and was likely modeled after her. When you ask Lila and Iris about it in Chapter 14, Lila seems to be jealous of her. They get along very well, as seen in Chapter 14, when you hear them speaking. They seem to share some secrets.
Everett Rourke is Lila's boss at Rourke International, and probably her love interest.