He has fair skin, short, brown hair and light brown eyes. He wears the uniform worn by crew members which is a white collared T-shirt with a blue logo.
Since she's stolen his cap, Chaz is very mad at Audrey. The young girl needs to be very inconspicuous near him, so he won't recognize her.
In Chapter 14, Chaz mentions that he and his wife had a long distance relationship for a long period of time and now are happily married.
Chaz is Carmen's brother-in-law.